Terms & Conditions

These Terms & Conditions govern your access to and use of the website, platform, dashboard, distribution tools, support channels, and related services offered by UMW Recordings Inc. By accessing or using any part of our services, creating an account, submitting content, subscribing to a plan, or engaging with our platform in any way, you agree to be bound by these Terms, together with any policies referenced in them.

If you do not agree with these Terms, you should not access or use the Services.

For the purposes of these Terms, “UMW,” “we,” “us,” and “our” refer to UMW Recordings Inc., and “you” or “your” refer to the individual or business using our Services.

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Table of Contents

1. Company Information
2. Eligibility and Authority
3. Scope of Services
4. Account Registration and Responsibility
5. Plans, Subscriptions, and Commercial Structure
6. Payments and Billing
7. Refunds
8. Your Content and Rights Clearance
9. Prohibited Content and Conduct
10. License Granted to UMW
11. Distribution and Third-Party Platforms
12. Royalties, Reporting, Holds, and Adjustments
13. Payouts
14. Compliance and Verification
15. Financial KYC, Payout Holds, and Rights-Related Payment Review
16. Acceptable Use of the Platform
17. Intellectual Property in the Platform
18. Privacy and Data Use
19. Service Availability
20. Disclaimer of Warranties
21. Limitation of Liability
22. Indemnification
23. Suspension and Termination
24. Governing Law and Dispute Resolution
25. Changes to These Terms
26. Contact

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1. Company Information

UMW Recordings Inc. is a company organized and operating under the laws of the Republic of Ecuador.

Registered Address: Av. Francisco de Orellana, Guayaquil 090512, Ecuador
Tax ID (RUC): 0993391921001
Company Registration Number: SCVS240004109740

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2. Eligibility and Authority

You may only use our Services if you are legally capable of entering into a binding agreement.

If you use the Services on behalf of a company, record label, collective, management team, artist project, or any other legal entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.

You must also ensure that any information you provide to UMW is accurate, complete, and kept reasonably up to date.

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3. Scope of Services

UMW provides digital music distribution, release management tools, royalty reporting functions, operational support, platform access, white-label infrastructure, catalog administration, metadata review, rights documentation support, and related music business services.

Depending on the plan, service package, or commercial agreement involved, the Services may include access to one or more of the following:

+ release distribution support;
+ catalog management tools;
+ dashboard access;
+ metadata and release administration;
+ royalty reporting, balance visibility, payout request handling, and payment-status support;
+ white-label platform infrastructure;
+ support and compliance review;
+ other features, tools, and operational services made available by UMW from time to time.

Certain services may also be governed by separate commercial documents, including proposals, quotes, order forms, invoices, statements of work, service agreements, or white-label agreements. If an executed written agreement expressly overrides a provision of these Terms, that written agreement will control only to the extent of that conflict.

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4. Account Registration and Responsibility

To access certain parts of the Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree that:

+ you will provide accurate and truthful registration information;
+ you will not impersonate another person or entity;
+ you will not allow unauthorized access to your account; and
+ you will promptly notify UMW of any suspected unauthorized use, security issue, or breach affecting your account.

You remain fully responsible for all use of your account, whether such use is carried out by you, your team, your employees, contractors, or any third party acting with your permission or through your access credentials.

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5. Plans, Subscriptions, and Commercial Structure

UMW may offer different plans, subscriptions, service tiers, or customized commercial structures.

Unless otherwise stated in a written agreement, standard platform plans may be offered on a recurring monthly basis and may automatically renew at the end of each billing cycle unless cancelled in accordance with the applicable cancellation process.

White-label, enterprise, API, implementation, or custom infrastructure services may be subject to separate pricing, setup fees, onboarding costs, service fees, annual commitments, or tailored agreements.

By subscribing to a paid service, you agree to pay all applicable fees associated with the selected plan or service. UMW reserves the right to update plan structures, included features, pricing, technical limits, support levels, and service conditions from time to time. Any material changes affecting future billing will apply prospectively unless otherwise agreed in writing.

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6. Payments and Billing

Subscription fees, setup fees, renewals, add-ons, account activation fees, implementation fees, white-label fees, custom service fees, and other approved service charges may be processed through supported secure payment providers, card networks, banks, digital wallets, bank transfer providers, local payment rails, real-time payment methods, BNPL providers, or other payment partners enabled by UMW, depending on availability, country, currency, selected payment method, eligibility, verification status, risk review, and compliance requirements.

You authorize UMW and its designated payment providers to charge, collect, confirm, reconcile, or process the payment method associated with your account or selected at checkout for any applicable subscription fees, setup fees, service charges, renewals, account activation charges, implementation fees, or other approved charges. Unless expressly stated otherwise: all fees are payable in advance or on the agreed billing date; all charges are non-cancellable once incurred; all fees are exclusive of taxes, duties, bank charges, payment processor fees, currency conversion costs, and similar third-party costs unless otherwise stated. If a payment fails, is declined, reversed, disputed, delayed, flagged, or otherwise cannot be processed, UMW may suspend access to the Services, delay release processing, withhold certain platform functions, pause onboarding, delay activation, or terminate the relevant service if the issue is not resolved in a timely manner.

Royalty payouts are handled separately from customer billing and service purchases. The availability of a billing method at checkout does not guarantee that the same method is available for receiving royalty payouts.

A delay by UMW in enforcing payment rights does not constitute a waiver of those rights.

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7. Refunds

Refunds, where applicable, are governed by our Refund Policy. Unless required by law or expressly approved by UMW in writing, payments made for subscriptions, onboarding, implementation, setup work, white-label services, custom work, or already-rendered services are non-refundable.

If UMW approves a refund, it will generally be issued to the original payment method used for the transaction, unless another method is legally required or specifically approved by UMW.

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8. Your Content and Rights Clearance

You retain ownership of the content you submit to UMW, except as otherwise stated in a separate written agreement. However, by uploading, submitting, distributing, or otherwise making content available through our Services, you represent and warrant that:

+ you own, control, or have secured all rights necessary to use, distribute, monetize, administer, exploit, and authorize use of that content;
+ your content does not infringe the rights of any third party;
+ all metadata, credits, ownership information, and supporting details you provide are accurate and not misleading;
+you have obtained any necessary licenses, consents, permissions, waivers, and approvals from artists, producers, composers, publishers, rights holders, and any other relevant parties.

This applies to all content and materials submitted through the platform, including without limitation sound recordings, artwork, lyrics, videos, metadata, publishing information, release details, artist information, splits, credits, and promotional materials.

You are solely responsible for the legality, ownership, accuracy, and exploitability of the content you submit.

UMW Recordings Inc. acts as a music distribution, catalog administration, royalty reporting, release support, rights information support, and related services provider. You remain solely responsible for the legality, ownership, rights clearance, accuracy, authorization, and compliance of all content, metadata, audio files, artwork, lyrics, videos, artist names, label names, compositions, sound recordings, samples, beats, loops, splits, credits, licenses, documents, payment information, and materials submitted to UMW.

You represent and warrant that no submitted content, metadata, artwork, audio, sample, beat, loop, composition, sound recording, artist name, label name, credit, split, document, or payment information infringes, violates, misrepresents, or conflicts with any third-party rights, contractual obligation, platform rule, copyright law, neighboring rights, publishing rights, trademark rights, publicity rights, privacy rights, or applicable law.

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9. Prohibited Content and Conduct

You may not use the Services to upload, distribute, monetize, process, or promote content that is unlawful, fraudulent, infringing, deceptive, or otherwise non-compliant.

Prohibited conduct includes, without limitation:

+ unauthorized uploads;
+ copyright infringement;
+ false or misleading metadata;
+ impersonation of artists or rights holders;
+ artificial streaming or fraudulent traffic generation;
+ content intended to manipulate platform systems;
+ unlicensed samples, remixes, mashups, or derivative works;
+ misleading or unauthorized AI voice imitation, identity misuse, or deceptive synthetic content;
+ chargeback abuse, refund abuse, or payment fraud;
+ attempts to bypass compliance, fraud, or security controls;
+ use of the Services in violation of law, third-party platform rules, or UMW policies.

UMW reserves the right to investigate suspicious activity and to suspend, restrict, remove, reject, or terminate access where necessary to protect the platform, rights holders, business partners, DSP relationships, payment infrastructure, or other users.

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10. License Granted to UMW

To the extent necessary for UMW to provide the Services, you grant UMW a non-exclusive, worldwide, royalty-free license to host, reproduce, encode, format, store, transmit, distribute, display, and otherwise use the content you submit solely for the purpose of operating, administering, and delivering the Services.

This includes, where applicable, the right to provide content and related metadata to digital service providers, monetization partners, vendors, infrastructure providers, payment processors, and authorized operational partners involved in service delivery.

This license does not transfer ownership of your content to UMW.

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11. Distribution and Third-Party Platforms

UMW works with external service providers, digital platforms, partners, vendors, infrastructure systems, and distribution destinations. Those third parties operate independently and maintain their own technical requirements, review standards, policies, eligibility rules, monetization conditions, and enforcement procedures.

As a result, UMW does not guarantee that:

+ any release will be accepted by every DSP or platform;
+ content will remain continuously available;
+ a release will be monetized without interruption;
+ editorial support, playlisting, algorithmic promotion, or specific exposure will be granted;
+ a release will achieve any particular commercial result, revenue level, stream count, or market outcome.

Third-party delays, rejections, reversals, takedowns, policy actions, or operational changes remain outside UMW’s direct control.

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12. Royalties, Reporting, Holds, and Adjustments

Any royalty information, dashboard balances, statements, or payout-related figures made available through the Services may depend in whole or in part on third-party reports, external platform data, processing cycles, currency conversions, validation controls, and compliance procedures.

Because of this, royalty data may be delayed, estimated, incomplete, subject to revision, or adjusted after initial display.

UMW may hold, reserve, offset, freeze, delay, review, suspend, adjust, withhold, or restrict royalties, balances, earnings, payments, and related amounts where reasonably necessary in connection with fraud concerns, artificial streaming investigations, rights disputes, copyright claims, ownership conflicts, DSP investigations, payment processor review, bank review, chargebacks or reversals, payment abuse, tax or compliance review, processor restrictions, sanctions screening, negative balances, third-party clawbacks, metadata errors, duplicated payments, legal requests, policy violations, or breach of contract.

UMW is not obligated to pay, release, advance, or disburse any royalties, balances, earnings, or related amounts that are generated, attributed, reported, reversed, withheld, rejected, suspended, penalized, clawed back, disputed, or not recognized due to fraudulent activity, artificial streaming, bot activity, stream farms, click fraud, VPN abuse, incentivized manipulation, rights misrepresentation, false metadata, unauthorized content, payment abuse, DSP notices, payment processor review, bank review, third-party claims, legal process, or other compliance concerns.

If royalties or balances are later reversed, corrected, deducted, penalized, blocked, or clawed back by a DSP, payment processor, bank, vendor, rights holder, distributor, platform partner, or competent authority, UMW may deduct, offset, reverse, or recover the corresponding amount from current or future balances, payouts, invoices, reserves, or amounts otherwise payable to the user.

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13. Payouts

Royalty payouts, client payments, artist payments, label payments, and other approved payee payments may be issued through UMW’s approved payout infrastructure, including Airwallex where available. Supported payout methods may include PayPal, Payoneer, bank transfer, Mobile Wallets, or other payout methods approved by UMW in writing or made available through the dashboard. Available payout methods may vary by country, currency, account verification status, payout eligibility, minimum balance, processor availability, mobile wallet availability, tax requirements, banking review, compliance review, local regulations, and the applicable service model.

Where payouts are offered under the applicable service, payouts are subject to successful completion of internal verification, compliance review, fraud screening, payout processor availability, banking availability, and any other operational or legal requirements that may apply. UMW may require identity verification, tax documentation, banking confirmation, rights documentation, wallet confirmation, or other supporting information before issuing or releasing payouts. Payout timing may vary depending on the service model, applicable agreement, country, processor, currency, compliance checks, mobile wallet availability, banking rails, and the availability of cleared upstream funds. White-label service customers may be subject to separate payout rules under their specific commercial agreement.

Royalty reporting, payout requests, payment calendars, minimum withdrawal thresholds, payment holds, DSP clawbacks, reversals, negative balances, documentation requirements, and release of held funds are governed by UMW’s Royalty Payment Policy, which forms part of UMW’s contractual framework.

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14. Compliance and Verification

UMW may request documents, explanations, records, or supporting materials at any time where reasonably necessary for onboarding, KYC, anti-fraud review, rights validation, dispute resolution, payout processing, legal compliance, or platform integrity.

Your failure to provide requested documentation within a reasonable period may result in delayed releases, restricted account functions, royalty holds, suspension, or termination of service.

Certain platform actions are verification-gated through UMW Identity and UMW Core. UMW may require successful completion of identity verification, business verification, payment verification, rights verification, KYC, KYB, or enhanced compliance review before allowing or approving final release review, DSP delivery, catalog migration, payout activation, royalty withdrawal, payment method changes, account ownership changes, white-label access, API access, administrator access, or any other sensitive platform function.

If verification is incomplete, pending, expired, rejected, inconsistent, unavailable, or escalated for manual review, UMW may delay, restrict, suspend, or deny the applicable action until the required review is completed or manually approved by compliance.

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15. Financial KYC, Payout Holds, and Rights-Related Payment Review

UMW may temporarily hold royalties, payouts, account balances, reserve balances, royalty withdrawal requests, or payment requests when any account, release, track, catalog, payee, payment method, ownership claim, royalty balance, or related activity is subject to an active copyright claim, fraud review, rights dispute, DSP investigation, payment processor review, banking review, chargeback, sanctions screening, KYC/KYB mismatch, metadata misrepresentation, unauthorized content allegation, legal request, compliance review, or unresolved platform risk. Payment may be delayed, restricted, suspended, withheld, reserved, offset, or denied until UMW receives and verifies the documents, confirmations, rights evidence, payment ownership proof, DSP feedback, processor response, legal clearance, or other information reasonably required to determine whether the payment may proceed.

As a general reference, UMW may hold affected royalties or payout requests for the duration of the review, which may extend up to ninety (90) days or longer where required by DSPs, payment processors, banks, rights holders, legal obligations, fraud review, unresolved copyright disputes, chargebacks, sanctions screening, regulatory requests, or active legal/compliance matters. UMW may require the payout account, bank account, PayPal account, Payoneer account, mobile wallet, or other approved payout destination to belong to, match, or be controlled by the verified person, company, label, distributor, business, or authorized payee approved through UMW’s KYC/KYB, payment verification, or compliance review. UMW may reject, delay, freeze, or suspend any payout request where the beneficiary name, account holder, tax information, ownership records, business records, or payment destination does not match the verified account holder or authorized payee.

A balance displayed in a dashboard, statement, report, email, invoice, or payout request does not create an unconditional right to immediate payment and remains subject to verification, reconciliation, DSP adjustments, fraud checks, rights review, processor approval, banking clearance, clawbacks, set-off rights, and applicable UMW policies.

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16. Acceptable Use of the Platform

You agree to use the Services in a lawful, professional, and commercially responsible manner.

You may not:

+ interfere with or disrupt the platform;
+ attempt unauthorized access to systems or accounts;
+ reverse engineer or misuse the platform;
+ scrape or extract data without authorization;
+ use bots or automation in a manner not permitted by UMW;
+ circumvent technical, payment, compliance, or security controls;
+ use the Services in a way that may harm UMW, its users, partners, rights holders, or third-party platforms.

UMW may implement technical or operational measures to monitor misuse, preserve platform integrity, and enforce these Terms.

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17. Intellectual Property in the Platform

Except for content owned or provided by users, all rights, title, and interest in and to the UMW platform, website, branding, software, dashboards, service processes, platform features, service materials, visual elements, text, functionality, documentation, technical structure, and underlying systems remain the property of UMW or its licensors. Nothing in these Terms grants you ownership of or unrestricted rights over UMW’s proprietary systems, materials, or service structure, except for the limited right to use the Services in accordance with these Terms and any applicable agreement.

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18. Privacy and Data Use

UMW processes personal and business information in accordance with its Privacy Policy and applicable law. By using the Services, you acknowledge that information may be processed, transmitted, or stored through third-party hosting providers, communications platforms, support tools, payment processors, analytics systems, or infrastructure providers where reasonably necessary to deliver the Services.

You also agree that UMW may contact you through your registered email address or other associated communication channels for operational, billing, legal, compliance, service, security, or support-related matters.

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19. Service Availability

UMW aims to provide reliable and professional service, but availability may occasionally be affected by scheduled maintenance, technical issues, third-party outages, system upgrades, fraud reviews, force majeure events, legal requirements, or operational dependencies outside our control. We do not guarantee uninterrupted or error-free operation at all times. UMW may modify, update, suspend, or discontinue any feature, part of the platform, or service category when reasonably necessary for technical, legal, operational, or commercial reasons.

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20. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis.

UMW does not make warranties, guarantees, or assurances regarding uninterrupted service, guaranteed platform acceptance, revenue generation, commercial outcomes, processing speed, error-free functionality, or suitability for a particular purpose.

Nothing in these Terms excludes any rights that cannot lawfully be excluded under applicable law.

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21. Limitation of Liability

To the fullest extent permitted by law, UMW will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, loss of revenue, loss of business opportunity, reputational harm, loss of goodwill, loss of data, or business interruption arising out of or related to the use of the Services.

To the extent liability cannot be fully excluded, the total aggregate liability of UMW for claims arising out of or relating to the Services shall not exceed the total amount paid by you to UMW during the twelve months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

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22. Indemnification

You agree to defend, indemnify, and hold harmless UMW Recordings Inc., its affiliates, directors, officers, employees, contractors, representatives, legal advisers, service providers, distributors, payment processors, technology partners, DSPs, vendors, licensors, and associated platforms from and against any claim, demand, complaint, dispute, investigation, takedown, royalty block, account restriction, platform penalty, loss, damage, liability, judgment, settlement, fine, penalty, chargeback, reversal, refund, suspension, cost, expense, administrative cost, expert cost, legal cost, or attorneys’ fee arising from or related to:

(a) your content, catalog, releases, metadata, artwork, audio files, videos, lyrics, artist names, label names, compositions, sound recordings, samples, beats, loops, credits, splits, licenses, documents, payment information, or submitted materials;

(b) any allegation that your content, metadata, materials, account activity, or use of the Services infringes, violates, misrepresents, or conflicts with any copyright, neighboring right, publishing right, trademark right, publicity right, privacy right, contractual right, platform rule, or applicable law;

(c) unauthorized content, uncleared samples, unauthorized remixes, false ownership claims, incorrect splits, collaborator disputes, label disputes, producer disputes, publisher disputes, forged documents, false metadata, impersonation, or misrepresentation of rights;

(d) fraud, artificial streaming, bot activity, stream farms, click fraud, VPN abuse, payment abuse, chargeback abuse, refund abuse, suspicious account activity, or attempts to manipulate DSPs, payment systems, royalty reporting, platform systems, or UMW controls;

(e) your breach of these Terms, the Distribution Agreement, the Royalty Payment Policy, the Anti-Fraud Policy, the Acceptable Use Policy, the DMCA / Copyright Policy, or any other applicable UMW policy or agreement.

UMW may control the defense, response, settlement strategy, evidence handling, platform communication, or legal escalation of any matter that may expose UMW, its services, its partners, its payment infrastructure, its DSP relationships, or its legal position to risk. You agree to cooperate, provide documents, respond to verification requests, and assist UMW in the defense or resolution of any such matter.

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23. Suspension and Termination

UMW may suspend, restrict, condition, or terminate your access to the Services, in whole or in part, where reasonably necessary in connection with: payment default; chargeback abuse; fraud risk; rights disputes; non-compliance with UMW policies; legal or regulatory requirements; security concerns; third-party platform enforcement; or material breach of these Terms. UMW may take immediate protective action without prior notice where delay could expose UMW, its users, rights holders, DSPs, payment systems, providers, partners, vendors, or third parties to legal, financial, security, fraud, copyright, operational, reputational, or platform-integrity risk.

Such protective action may include account suspension, access restriction, enhanced verification, payout hold, royalty retention, payment suspension, release blocking, catalog review, metadata correction, content removal, takedown, delivery suspension, partner notification, or termination of service.

UMW is not responsible for losses, delays, interruptions, blocked payouts, platform actions, lost opportunities, unavailable content, or other consequences resulting from protective actions taken in good faith for legal, fraud, rights, security, payment, compliance, operational, or platform-integrity reasons.

You may stop using the Services at any time. However, termination or cancellation does not eliminate payment obligations already accrued, nor does it automatically entitle you to a refund.

Any provisions that by their nature should survive termination will remain in effect, including those relating to payment obligations, indemnification, royalty holds, set-off rights, liability limitations, dispute resolution, compliance matters, and intellectual property protections.

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24. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Ecuador, unless mandatory consumer protection, data protection, or other applicable laws require otherwise.

Before initiating formal legal proceedings, the parties agree to first attempt to resolve any dispute through good-faith discussions for a reasonable period. This may include written communication, support review, legal review, account review, rights verification, payment review, or any other reasonable internal resolution process made available by UMW.

If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in Guayaquil, Ecuador, unless mandatory law requires otherwise. The arbitration shall be conducted in Spanish, unless the parties agree in writing to another language. The arbitral tribunal shall have authority to decide the dispute, award remedies permitted by applicable law, and determine the allocation of costs where legally permitted.

To the fullest extent permitted by applicable law, you and UMW agree that any dispute, claim, controversy, or proceeding shall be brought only on an individual basis and not as a class action, collective action, mass action, representative action, private attorney general action, consolidated action, or any similar proceeding. You and UMW expressly waive any right to participate in, bring, maintain, or recover relief through any class, collective, representative, consolidated, or group proceeding.

To the fullest extent permitted by applicable law, the arbitrator or arbitral tribunal may not consolidate claims from different users, customers, artists, labels, distributors, rightsholders, or accounts, and may not conduct any form of class arbitration, collective arbitration, representative arbitration, mass arbitration, or consolidated arbitration, unless UMW expressly agrees in writing.

Nothing in this section prevents UMW from seeking urgent injunctive, precautionary, provisional, or protective relief before a competent court or authority where necessary to protect intellectual property, confidential information, trade secrets, platform integrity, payment systems, DSP relationships, security systems, legal rights, or business operations.

Where a dispute, enforcement action, chargeback, rights claim, fraud case, copyright matter, payment issue, legal notice, administrative proceeding, arbitration, or legal proceeding arises from user breach, false ownership claims, unauthorized content, infringement, payment abuse, fraudulent activity, artificial streaming, forged documentation, false metadata, or non-compliance, UMW may seek recovery of reasonable attorneys’ fees, expert fees, administrative costs, investigation costs, banking costs, processor costs, recovery costs, platform costs, and other reasonable expenses, to the extent permitted by applicable law and approved by the competent court, arbitral tribunal, authority, or applicable proceeding.

If any part of this arbitration or class action waiver section is found invalid, unenforceable, or restricted under applicable law, the remaining provisions shall continue to apply to the fullest extent permitted by law.

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25. Changes to These Terms

UMW may update these Terms from time to time to reflect changes in law, regulation, operations, platform structure, service models, compliance obligations, fraud prevention measures, or commercial practices.

Updated Terms become effective upon publication on the website or upon notice through official channels, unless a different effective date is required by law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes.

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26. Contact

For support, legal notices, compliance matters, or general inquiries, you may contact UMW through the following official channels:

Email: hello@umwrecordingsinc.com
Phone: +593 96 801 6285
Address: Av. Francisco de Orellana, Guayaquil 090512, Ecuador

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