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The customer sends an email from the website asking for help with their account, launch, or distribution.
Hello UMW team
I would like some help checking over my release metadata and delivery status.
The message arrives in the internal support mailbox to be reviewed, categorized and the necessary actions taken.
UMW provides the client with professional answers and clarity in the follow-up of the case.
Communicate and create in multiple languages with native-level fluency, clarity, and cultural accuracy.
We take a more practical approach by helping important information stay understandable across different languages, especially in areas where accuracy matters most.
UMW Recordings Inc works with artists, labels, and partners from different markets, so communication needs to be clear, practical, and easy to follow. Our multilingual support helps clients better understand key processes such as onboarding, release handling, catalog updates, support requests, and account-related communication. In a business like music distribution, poor communication can create delays, confusion, and avoidable mistakes. We take a more practical approach by helping important information stay understandable across different languages, especially in areas where accuracy matters most.
“Need help fast? Message us on WhatsApp and we’ll reply within minutes.”
Legal Music
legal@umwrecordingsinc.com
Technical Support
assist@umwrecordingsinc.com
Info Platform
info@umwrecordingsinc.com
Support Artist
artist@umwrecordingsinc.com
Priority support
Support x.com
UMW Recordings Inc. began operations in 2022, with headquarters in Guayaquil, Ecuador. Founded by CEO Ivan Parrales and digital music enthusiasts, the company was born in response to the need to offer modern and accessible digital music distribution solutions for independent artists and labels.
What began as a project to help emerging musicians upload their songs to digital platforms quickly evolved into a distributor that today accompanies dozens of artists and labels on their path to professionalization, bringing their music to Spotify, Apple Music, YouTube, Deezer, and more than 250 platforms worldwide.
Currently, UMW Recordings Inc. is recognized as a strategic ally in the digital transformation of the music industry, supporting creators not only in distribution but also in monetization, rights protection, and marketing strategies so that each song reaches as far as its creator can dream..
Ecuador / Guayas
UMW Recordings, Inc.
Av. Francisco de Orellana, Guayaquil 090512 R4J2+7H
UMW Recordings, Inc.
Open, with business hours
Monday 9:00 am–4:00 pm
Tuesday 9:00 am–4:00 pm
Wednesday 9:00 am–4:00 pm
Thursday 9:00 am–4:00 pm
Friday 9:00 am–4:00 pm
Saturday Closed
Sunday Closed
February 5, 2026
At UMW Recordings Inc., we believe in building strong partnerships and delivering top-quality music services tailored to your needs. Whether you are an artist, label, or business partner, our team is here to support your journey in the music industry.
📌 Our Services
Digital Music Distribution
Social Media
Promotion
Music Licensing
YouTube Content ID
Sync Licensing
Publishing & Royalty Management
Music Video Distribution
Use this form to submit a DMCA Takedown Notice or a Counter-Notification.
Do not use this form for general support or business inquiries.
Apply with us
UMW Recordings Inc. provides music distribution, catalog management, royalty reporting, release support, rights documentation, and professional services for artists, labels, and music businesses.
Built in Ecuador for global music businesses
About New ⚡
+593 96 801 6285
Av. Francisco de Orellana, R4J2+7H
Guayaquil 090512, Ecuador
hello@umwrecordingsinc.com
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