Client Artist ↗
The customer sends an email from the website asking for help with their account, launch, or distribution.
Hello UMW team
The customer sends an email from the website asking for help with their account, launch, or distribution.
Hello UMW team
I would like some help checking over my release metadata and delivery status.
The message arrives in the internal support mailbox to be reviewed, categorized and the necessary actions taken.
UMW provides the client with professional answers and clarity in the follow-up of the case.
For account questions, platform access and general assistance.
Contact SupportFor login issues, dashboard errors, uploads and platform problems.
Get Technical HelpFor DMCA, legal notices, copyright claims and rights-related requests.
Contact LegalFor priority assistance during business hours.
Open WhatsAppUse the correct email based on your request type.
DMCA, legal notices, copyright claims and rights-related requests.
Account support, platform access and assisted help from our team.
General company information, business inquiries and public requests.
Client account updates, user questions and service assistance.
Support for global artists, releases, catalog and music services.
Support for labels, companies, catalogs and label-level requests.
Main office and business hours.
Business hours may vary depending on support volume and scheduled maintenance.
Schedule a meeting with our team for platform support, label onboarding, white label, publishing or business inquiries.
Official UMW channels and public profile links.
A Welcome to the Official WhatsApp Music Distribution Channel of UMW Recordings, Inc.
Your new source for music news, updates, and trends.This channel is designed for independent artists, labels, producers, and music lovers who want to stay up-to-date with opportunities, releases, tools, and news about global music distribution.
🔒 Is it private and secure?
The UMW WhatsApp Channel is designed for one-way updates and is separate from customer support. Your phone number is not disclosed to UMW solely because you follow the channel. WhatsApp’s own privacy and platform terms apply.
Open WhatsApp
Use WhatsApp to stay in touch with us.
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Online Chat
Online support available to answer your questions. Ask "Now" and let our team help you.
Communicate and create in multiple languages with native-level fluency, clarity, and cultural accuracy.
We take a more practical approach by helping important information stay understandable across different languages, especially in areas where accuracy matters most.
Carlos H.
Hi, this is UMW Support. Send us your request and attach any file if needed.
My release is showing on the wrong Spotify artist profile. I need the songs moved to my correct artist page.
Please send the UPC, release title, wrong Spotify artist link and correct Spotify artist link.
Use this form to submit a DMCA Takedown Notice or a Counter-Notification.
Do not use this form for general support or business inquiries.